About the online store

shop's name

Osaka lacquerware online store

Seller name (company name)

Osaka Lacquerware Co., Ltd.

Representative's name

Seigo Shindo, Representative Director

location

〒542-0075 _

8-19 Namba Sennichimae, Chuo Ward, Osaka City, Osaka Prefecture

inquiry

Please contact us here .

*Our phone number is also the phone number of the actual store.

Please do not call us on sales calls other than inquiries.

Selling price

It will be displayed on the screen during the purchase process.

Consumption tax is shown as tax included.

Money incurred by the customer other than the selling price

Internet connection charges and communication charges required for browsing the pages of this site shall be borne by the customer.

payment method

You can use any of the following payment methods:

・Various credit cards

・Other payment methods provided by a company acting as a proxy for payment for purchases

delivery note, receipt

In order to conserve environmental resources, we do not enclose a delivery note (purchase statement) with the ordered product.
If you need a receipt, please contact us separately after purchase.

Product delivery time

Unless otherwise specified, the product will be delivered as soon as possible after the completion of the payment procedure. If the item is out of stock, we will inform you of the delivery date separately.

In addition, we will inform you of the delivery date separately for made-to-order products.

However, the delivery date may change depending on the weather and transportation conditions.

Returns/cancellations

1. Returns and cancellations due to customer's convenience

In principle, we cannot accept it, but please contact us from the inquiry form.

2. Returns (cancellations) due to product defects

If a defect is found in the product, we will provide a replacement product with the defect repaired. In that case, we will bear the return shipping fee and re-shipping fee.

3. The above return conditions are limited to within 7 days from the arrival of the product. After that, the return shipping fee and re-shipping fee will be borne by the customer.